Iris

Recent Computer Information Systems graduate specializing in Secure Systems Administration with hands-on experience in Windows Server, Linux, networking, Active Directory, and technical troubleshooting. Strong customer service and communication skills gained through retail experience in fast-paced environments. Currently pursuing CompTIA A+ certification with interest in help desk, desktop support, and IT support roles.

Style Consultant / Customer Service Associate - Target

(2025-08)

• Provided customer support and resolved customer concerns in a fast-paced retail environment
• Handled transactions accurately and maintained attention to detail
• Collaborated with team members to maintain efficient store operations
• Demonstrated communication and problem-solving skills applicable to help desk support

Inventory Associate - H&M

(2019-02)

• Maintained inventory accuracy and organized product tracking systems
• Supported efficient inventory management and operational processes

Associate Degree - Computer Information Systems (Secure Systems Administration) - Sinclair Community College (2026-05)