Isaac Love

Network Administrator and U.S. Army Veteran leveraging 4 years of experience in network administration, secure communications, and IT infrastructure within mission-critical Department of Defense environments. Adept at configuring, maintaining, and troubleshooting Cisco routers, switches, network hardware, and SATCOM systems to sustain secure and reliable connectivity.

Possess a comprehensive background in TCP/IP, routing and switching, VMware virtualization, Palo Alto firewall support, network security, cabling, and technical documentation. Proven ability to isolate complex technical faults, restore critical services, and maintain sensitive network infrastructure under stringent security and operational requirements. CompTIA Security+ certified with an Active Secret Security Clearance.

Network Administrator/Network Communications Specialist at United States Army (2022-09 – 2026-09)

• Configured Cisco routers, switches, and network hardware to establish and sustain secure DoD communications across fixed and tactical network environments.
• Diagnosed routing, switching, connectivity, and hardware faults, isolating network issues and restoring mission-critical services under compressed operational timelines.
• Maintained SATCOM systems, network cabling, and communications infrastructure through preventive maintenance and operational testing to maximize system availability and readiness.
• Supported VMware virtualized environments and Palo Alto firewalls, applying access controls and established security requirements to protect network infrastructure.
• Documented network faults, configuration and maintenance activities, troubleshooting procedures, and service restoration actions to strengthen technical continuity and operational support.

Operations & Customer Support Associate at Moe's southwest Grill (2018-07 – 2021-03)

• Delivered responsive customer service in a high-volume environment, resolving routine issues while balancing competing operational priorities.
• Processed customer transactions accurately and coordinated with team members to maintain efficient daily workflows.
• Adapted to changing workloads and service requirements while consistently meeting established operational and safety standards.

Network Communication Systems Specialist (25H) Training in Network Communications – U.S. Army (2023)

High School Diploma – Pleasant Valley High School (2019)