Isabel Lianos Sanchez

Administrative, client and operations support professional with experience in remote operations, communication, scheduling coordination and high-volume work flow management. Known for strong organizational adaptability and creating positive client experiences. Skilled in cross communication, social media familiarity and supporting teams through detail oriented self motivated work.

Psych Intake & Onboarding Specialist - ABS Kids - Remote

(2024-05 - 2026-06)

• Coordinated client intake, onboarding, scheduling, and documentation processes in a high-volume remote environment.
• Coordinated onboarding workflows, scheduling, and communication while maintaining organized documentation in a fast paced environment.
• Built positive communication with families, providers and internal teams to support smooth operations and scheduling coordination.
• Assisted with workflow improvements and administrative processes to support efficient daily operations.
• Managed confidential client information while maintaining accuracy, organization, and professionalism.
• Consistently exceeded company performance and quality metrics in a high-volume environment

Registered Behavior Technician - Action Behavior Centers - Kingwood TX

(2023-12 - 2024-04)

• Coordinated scheduling and session logistics, ensuring timely alignment between clients, families, and clinical team members in a high-volume environment
• Maintained accurate records and compliance documentation using structured systems, ensuring compliance, consistency, and data integrity
• Communicated regularly with internal staff and families to coordinate updates, resolve scheduling conflicts, and support continuity of services
• Collaborated with multidisciplinary team members in fast-paced operational meetings to support workflow efficiency and service delivery goals
• Managed competing priorities while maintaining attention to detail, organization, and timely completion of required documentation and reporting

Client Verification Specialist - Instant Teams - Remote

(2021-03 - 2023-08)

• Managed high-volume outbound verification processes while ensuring accuracy of documentation and efficient workflow execution
• Coordinated communication between clients and internal teams to support operational objectives and timely completion of required tasks
• Maintained and updated records and account information in compliance with company procedures, quality standards, and regulatory requirements
• Supported team productivity in a remote environment by prioritizing tasks, multitasking effectively, and resolving issues to maintain workflow continuity

Registered Behavior Technician - BACB - Action Behavior Centers (2023-12)

Emergency Medical Technician - formally trained - Dale City Fire Department VA (2021-03)