Accounting Paralegal at Claims Management, Inc (2025-04 – Present)
- Verify provider balances and reconcile billing information to ensure accurate client account records.
- Coordinate with insurance adjusters and provider billing departments to facilitate payment of outstanding medical bills.
- Review financial documentation and identify billing discrepancies requiring correction or follow-up.
- Maintain detailed records and case documentation while ensuring accuracy in data entry and reporting.
- Manage multiple priorities in a deadline-driven environment while maintaining a high level of attention to detail.
Merchant Services Specialist at DoorDash (2023-02 – 2025-04)
- Audited and maintained large datasets, ensuring accuracy across multiple systems and reducing data inconsistencies.
- Standardize and clean product data (e.g., names, descriptions, categories) to meet platform standards, improving catalog quality.
- Troubleshoot and resolve catalog errors, significantly reducing the frequency of upload issues and streamlining the process.
- Use Google Sheets to track and organize large datasets, ensuring timely updates for new product launches and promotional changes.
Customer Service Coordinator at Seldens Home Furnishings (2022-05 – 2023-02)
- Managed customer complaints, recommended products, and scheduled service appointments. Worked directly with vendors to ensure warranty status and order service parts.
Receptionist at Seldens Home Furnishings (2021-07 – 2022-05)
- Performed data entry for sales, answered phone calls, and scheduled deliveries. Managed cash handling and customer payments.
Chiropractic Assistant at Back & Neck Pain Centers (2020-06 – 2021-04)
- Managed patient scheduling and ensured timely rooming for appointments, improving office flow.
- Processed medical record requests, maintaining confidentiality and accurate filing.
- Communicated with insurance companies to verify patient benefits, reducing billing issues and delays.
