International Trade Assistant - Hong Kong Trade Development Council - Los Angeles (Financial District), CA
(2021-02 - 2023-03)
- Consistently met weekly company expectations by sourcing new vendor accounts on a daily basis and drafting follow-up emails to consistently seek new potential clients and maintain current vendor relationships.
- Answered questions and addressed, resolved, or escalated issues to upper management personnel when needed (and only if necessary) in order to consistently satisfy customers needs.
- Analyzed customer portfolios in company database and made consistent and detailed adjustments to client profiles in order to accurately maintain updated vendor information in company database.
- Sourced over 50 new clients daily through vendor networking, general cold-calling methods, and via company database scraping.
Executive Administrative Assistant - Burnsi Media - West Hollywood, CA
(2020-08 - 2021-06)
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Handled confidential and sensitive information with discretion and tact.
- Used advanced software to prepare documents, reports, and presentations.
Administrative Assistant - Balance Films DBA - West Hollywood, CA
(2019-06 - 2020-08)
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Retail Sales Associate - Aldo Groupe - Beverly Hills, CA
(2017-03 - 2019-06)
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Utilized upselling techniques to promote additional products and increase sales.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.