Barista/Bakery Associate - Levain Bakery - Philadelphia, PA
(2025-11)
- Providing excellent customer service daily through consulting products
- Keeping track of inventory on products, goods sold, and supplies used/needed
- Constantly upselling products to customers
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Efficiently operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks
- Assisted in the preparation and baking of a variety of breads, pastries, and desserts
- Operated commercial mixers, ovens, and other bakery equipment with precision and safety
- Provided exceptional customer service by answering questions about products, taking special orders, and offering recommendations based on customer preferences
- Packaged finished products for display or customer orders according to established guidelines
Sales Associate - Urban Outfitters, Inc. - Philadelphia, PA
(2024-06 - 2026-01)
- Assisted customers in product selection and provided exceptional service to enhance shopping experience
- Maintained merchandise presentation standards, ensuring displays were organized and visually appealing
- Executed operational tasks including stock replenishment and inventory management to support store efficiency
- Collaborated with team members to achieve sales goals and promote a positive work environment
- Built relationships with customers to encourage repeat business
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Ice Cream Scooper - Van Leeuwen Artisan Ice Cream - Philadelphia, PA
(2025-05 - 2025-10)
- Provided exceptional customer service while serving a variety of ice cream flavors to guests
- Maintained cleanliness and organization of the serving area and equipment to ensure food safety compliance
- Assisted in training new staff on proper scooping techniques and customer engagement strategies
- Executed daily inventory checks, ensuring sufficient stock levels for peak service times
- Consulting ice cream flavors with new customers
- Adapted quickly to changing menu items and promotional offerings, maintaining product knowledge for effective sales support
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials
Sales Associate - HOLLISTER - Philadelphia, Pennsylvania
(2023-10 - 2024-06)
- Greeted customers warmly and offered assistance
- Helped customers find and select products to their taste
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Friendly customer service skills, resolving customer complaints efficiently and calmly
Library Student Assistant - BARNWELL LIBRARY - Philadelphia, Pennsylvania
(2022-12 - 2023-09)
- Organizational skills in sorting and shelving books
- Effective communication skills through interactions with staff members and students
- Processed lending, return and renewal of library items using library computer systems
- Maintaining a clean and organized spaces
- Managed circulation desk operations including checking out books to students
- Monitored student activities in the library to ensure proper use of resources
- Offered technology assistance for first time users as well as class tutoring for underclassmen in need
