Isabella Rodriguez

Detail-oriented administrative professional with 5+ years of experience supporting high-volume operations in education, public sector, and business environments. Known for improving workflows, maintaining data accuracy, and supporting leadership with efficient, organized systems. Strong background in confidential records, office management and process optimization

Administrative Assistant at SYC Inc. (2025-01 – Present)

• Manage daily office operations for a 50+ person team, including scheduling, front desk coordination, and internal communications
• Coordinate 20+ weekly meetings, optimizing calendars and reducing scheduling conflicts
• Implemented AI tools to streamline documentation and training, improving team efficiency
• Supported cross-functional projects across 5+ teams to enhance internal workflows

Registrars Office Assistant at San Francisco State University Registrars Office (2023-01 – 2025-01)

• Handled over 50 daily inquiries on enrollment, academic records, and university policies, providing accurate, professional support
• Maintained and updated confidential records for 10,000+ students in institutional databases, ensuring 100% data accuracy and compliance with privacy regulations, while identifying and correcting errors
• Collaborated with 8 academic departments to resolve student issues, streamlining administrative processes that reduced resolution time from 3 days to 1 day on average, improving service delivery and departmental efficiency

Constituents Fellow at County of San Diego (2021-01 – 2022-01)

• Managed 30–40 constituent cases weekly, ensuring accurate tracking and follow-up
• Drafted professional correspondence and coordinated meetings for public service requests
• Maintained organized case records while adhering to confidentiality standards
• Improved response consistency through structured documentation processes

Bachelor of Science in Business Administration – San Francisco State University (2021-01 – 2025-01)