Isaiah Estrada

Motivated and detail-oriented IT support and technology professional with hands-on experience in troubleshooting, customer service, inventory management, and operational support. Currently pursuing an Associate in Science in Network Systems Technology with a strong foundation in hardware, software, operating systems, and technical problem-solving. Recognized for adaptability, teamwork, and the ability to perform efficiently in fast-paced environments while delivering excellent customer support.

Recovery Associate - Home Depot

(2025-04 - 2026-03)

• Maintained organized, fully stocked, and customer-ready sales floor through efficient aisle recovery and merchandising support
• Replenished merchandise from receiving and overhead storage to ensure product availability and inventory accuracy
• Assisted with truck unloading, inventory movement, and distribution of merchandise throughout the store
• Verified pricing, labeling, and product placement to support operational efficiency and customer satisfaction
• Conducted inventory counts and identified damaged, misplaced, or low-stock items for timely resolution
• Operated pallet jacks, forklifts, and warehouse equipment safely and efficiently (if certified)
• Maintained compliance with company safety, cleanliness, and loss prevention standards
• Built and maintained promotional displays, seasonal setups, and endcap presentations
• Collaborated with multiple departments to support daily operations and improve workflow efficiency
• Helped prepare the store for opening by ensuring displays, aisles, and inventory were presentation-ready

Cook - Rib City

(2020-01 - 2025-02)

• Prepared food in a high-volume kitchen environment while maintaining quality, consistency, and food safety standards
• Utilized multiple cooking techniques including grilling, frying, sautéing, and baking
• Followed recipes and preparation guidelines accurately to ensure customer satisfaction
• Maintained organization and efficiency during fast-paced shifts and peak business hours
• Worked collaboratively with kitchen staff to support smooth daily operations

Cart Attendant & Stock Associate - Walmart

(2018-07 - 2018-09)

• Maintained organized cart availability and ensured parking lot cleanliness and safety
• Restocked shelves and supported inventory management to maintain store presentation standards
• Assisted customers with locating merchandise and provided excellent customer service
• Supported daily store operations through teamwork, communication, and attention to detail

Crew Member - Burger King

(2017-06 - 2017-06)

• Delivered fast and friendly customer service in a high-volume fast-food environment
• Assisted with food preparation, cashier duties, and kitchen operations
• Developed strong communication, multitasking, and teamwork skills
• Gained early exposure to operational systems and technology used in fast-food service environments

Associate in Science - Network Systems Technology - Florida South Western State College (2026-12)