Isaiah Schilling

I am an Experienced and versatile professional with a Bachelor's degree in Psychology. I have demonstrated expertise in delivering exceptional customer experiences and building lasting relationships. I am equipped with excellent soft skills, effective communication skills and the ability to empathize with clients to understand their needs.

I also possess a broad range of technology skills, including proficiency in various software and platforms like Microsoft office and PeopleSoft. Through combining academic knowledge, extensive customer service experience, and exceptional interpersonal abilities, I am well-equipped to contribute to dynamic environments and drive positive results.

COLLEGE EXPERIENCE SPECIALIST at MID-STATE TECHNICAL COLLEGE (2024-06 – Present)

Employed by Krisann Saindon. Phone: 715-389-7000, Email: Krisann.Saindon@mstc.edu

• Process undergraduate and continuing education student registrations, ensuring accuracy and timely enrollment into academic programs.
• Respond to high volumes of student inquiries via phone, email, and live chat.
• Serve as a central referral point, connecting students to appropriate departments such as financial aid, academic advising, and career services.
• Maintain up to date knowledge of institutional procedures to support students in navigating administrative processes effectively.

WELLNESS COACH/PERSONAL TRAINER at MARSHFIELD YMCA (2023-03 – 2024-05)

Part-time position. Employed by Matt Stuefen. Phone: 715-996-1831, Email: mstuefen@mfldymca.org

• Conducted one-on-one wellness coaching sessions with clients to assess their health and wellness goals, provide guidance and support, and develop personalized plans to help them achieve optimal wellness.
• Designed and delivered wellness programs and workshops for individuals and groups while providing education and resources on topics such as nutrition, exercise, stress management, and overall wellbeing.

FUNERAL ASSISTANT at HANSEN SCHILLING FUNERAL HOME (2014-01 – 2023-03)

Part-time position. Employed by Cory Schilling. Phone: 715-650-1215, Email: cory.schilling@yahoo.com

• Supported funeral director in all facets of funeral service coordination.
• Provided personal assistance, emotional support and personal care to clients.
• Operated company vehicles to transport loved one's remains and chauffeur families to services.
• Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.

BUSINESS DEVELOPMENT INTERNSHIP (E-COMMERCE INVENTORY ASSISTANT) at SPARTAN ATLANTIC RETAIL/MAVR (2022-08 – 2022-10)

Employed by Brandon Rudolph. Phone: 814-659-0997, Email: Rudolph.brandon22@gmail.com

• Worked alongside the CEO and the HR department in order to drive online sales and to develop new and innovative business plans and employee training programs.
• Handled large volumes of inventory that needed to be processed and shipped to customers.
• Aided in the growth and development of the inventory facilities.
• Drove company vehicles and ensured proper customer satisfaction.

YMCA YOUTH SUMMER CAMP COUNSELOR at MARSHFIELD YMCA (2019-06 – 2019-08)

Seasonal position. Employed by Amanda Blaskowski. Phone: 715-387-4900, Email: ablaskowski@mfldymca.org

• Organized and guided group activities by leading, coaching and participating with campers.
• Implemented camp activities fostering physical, social and emotional growth.
• Worked with children of varying age, interest, skills, and developmental levels.
• Counseled K-12 individuals on the importance of self-discipline and personal accountability.

BACHELORS OF SCIENCE in PSYCHOLOGY – UNIVERSITY OF WISCONSIN STEVENS POINT (207-2021)

HIGH SCHOOL DIPLOMA – SPENCER HIGH SCHOOL (2014-2017)

NASM Certified Personal Trainer(2022)

IN PROGRESS NSCA CSCS(2026)