Isaura Kim

Organized and service-oriented professional with extensive experience in library services, administration, customer support, records management, and public interaction. Skilled in assisting diverse populations, maintaining organized systems, handling confidential information, and supporting daily operations in fast-paced environments. Strong communication, multitasking, and problem-solving abilities with a commitment to providing excellent public service and creating welcoming environments.

Librarian / Instructional Assistant at Holder Elementary (2024-08 – Present)

• Assisted the public with information requests, records, and resource navigation
• Maintained organized filing, circulation, and inventory systems
• Handled confidential patron information with professionalism and discretion
• Supported daily administrative and operational functions
• Provided excellent customer service in a public-facing environment

Child Supervisor / Playground Supervisor at Holder Elementary (2024-08 – Present)

• Supervised student safety and enforced policies and procedures
• Communicated effectively with staff, parents, and students
• Responded calmly and appropriately during incidents and conflicts
• Maintained detailed awareness of safety and security practices

Secretary at Apollo applications group (2018-03 – 2024-07)

• Managed scheduling, phone systems, filing, and office correspondence
• Prepared reports, maintained records, and organized administrative documents
• Assisted management and staff with daily office operations
• Maintained confidentiality of sensitive business information
• Demonstrated strong attention to detail and organizational skills

Private Security Dispatcher at Apollo applications group (2018-03 – 2024-07)

• Coordinated communication between security personnel and clients
• Logged incident reports and maintained accurate dispatch records
• Prioritized emergency and non-emergency communications efficiently
• Operated in high-pressure situations requiring discretion and accuracy
• Worked closely with security teams to support safety operations

Pharmacy Technician at Yorba Linda pharmacy (2014 – 2018-01)

• Maintained accurate patient and prescription records
• Processed confidential information in compliance with privacy regulations
• Assisted customers professionally in fast-paced environments
• Supported daily operations with strong attention to detail and accuracy

Diploma – San Dimas high school pharmacy technician – Azusa Adult school court reporting – Downey Adult school