Isis Winstead

Detail-oriented and reliable professional seeking a Full or part-time position to gain valuable experience in the customer service industry. Proven ability to greet high volumes of customers and recommend merchandise tailored to individual needs, enhancing overall customer satisfaction. Skilled in creating eye-catching displays that drive sales, efficiently processing transactions, and maintaining accurate records.

Dedicated relationship-builder with strong organizational skills and a commitment to fostering customer loyalty through attentive service and consultative techniques.

Sales Associate at See Sea (2026-03 – Present)

• Greet and interact with customers in a positive and courteous manner, assist customers with styling, purchase, packaging, check-out, and receiving feedback
• Accomplish sales targets and contribute to the store's performance
• Maintain cleanliness and organize product displays
• Assist with inventory management

Cashier/Food Prep at Popeyes (2025-10 – 2026-03)

• Provide friendly customer service, greeting, taking orders, processing payments
• Prepare and package food according to brand standards
• Maintain restaurant cleanliness, stocking supplies
• Work collaboratively in a fast-paced environment, focusing on safety, efficiency, and creating a positive guest experience

Sales Associate at Uniqlo (2024-08 – 2026-04)

• Provide excellent customer service, addressing customer needs, and helping them find products
• Meet or exceed sales targets, understand and promote current sales and promotions
• Maintain a strong understanding of the Uniqlo brand, products, and company policies
• Maintain a clean and organized store environment, ensure merchandise is well-stocked and displayed
• Act as cashier, process shipments, assist with fitting rooms, and participate in special projects as assigned by management
• Ensure all merchandise is represented on the floor, manage inventory, and restock shelves

Fulfillment Associate at Macy's (2023-10 – 2024-02)

• Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers
• Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition
• Participate in other support functions as needed
• Learn and apply in store tools & technology such as handheld devices

Sales Associate at H&M (2021-07 – 2022-01)

• Support in maintaining a neat and tidy sales floor to ensure a positive shopping experience including folding, hanging, displaying, and merchandising garments
• Actively process, stock, and replenish garments on the sales floor and stock room
• Unload delivery trucks, receive, open, and unpack merchandise and label merchandise with security tags within efficiency timeline goals
• Ring on the register, report and handle all required transactions and issue receipts
• Educate and promote H&M Loyalty program to customers

Sales Associate at Spencers (2019-10 – 2020-03)

• Sell and maintain merchandise
• Restock merchandise
• Keep stores clean
• Keep a close eye on suspicious customers
• Talk to customers and make sure they can find what they are looking for

Sales Associate at Target (2018-04 – 2019-02)

• Greet customers and ascertain what each customer wants or needs
• Describe merchandise and explain the use, operation, and care of merchandise to customers
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires
• Compute sales prices, and total purchases and receive and process cash or credit payments
• Maintain consistent accuracy of the cash register and ensure all payment transactions were correct and proficient
• Check out customers' purchases quickly, ensuring accurate price codes, and discounts and providing efficient customer service
• Take initiative during slow times to re-stock or other tasks assigned by the supervisor
• Work as part of a team to resolve guest concerns in a positive and helpful manner
• Work with the deposit and withdrawal of large funds
• Quickly acquire skills to use new technology
• Assist fellow team members in other areas of the store
• Assist in other departments
• Cross-sell other products
• Keep working environment clean
• Provide great customer service and answer any questions
• Use sales tactics to reach the goal of selling red cards
• Carefully handle transactions
• Train new employees on the cash register

High School Diploma – Crenshaw High School (2014-05)