Italia Cruz

Resilient and enthusiastic undergraduate student at the University of Arkansas with experience in managing teams and customer service while also valuing the importance of positive relationships with clients.

Customer Service Rep at Domino's (2025-08 – 2026-03)

Customer service and team coordination in a fast-paced food service environment

• Performed under stress with coworkers to get orders done quickly, safely, and be of quality
• Trained new coworkers to take orders on the system, answer the phone, and interact with customers
• Provided quality customer service to create a positive experience for the customer

Assistant Teacher at Appletree Academy (2024-06 – 2025-08)

Classroom management and educational support for children

• Maintained composure when interacting with children and parents
• Managed the classroom with the teacher and delegated responsibilities
• Scheduled daily activities and established a routine for the class to follow

Bachelor of Social Work in Social Work – University of Arkansas (2028-05)

Associate of Arts in Arts – Northwest Arkansas Community College (2025-05)

High School Diploma – Don Tyson School of Innovation (2025-05)