Itsel Martinez

Highly motivated and bilingual individual with experience in a fast-paced bakery environment. Proven ability to manage time effectively and communicate clearly with customers and team members. Eager to leverage strong work ethic and interpersonal skills in a new role.

Package Handler at FedEx (2026-06 – Present)

As a Package Handler at FedEx, I'm responsible for the efficient and accurate sorting, loading, and unloading of packages. I consistently exceed productivity targets, contributing to on-time delivery rates and ensuring the safe handling of all shipments.

Cashier at Antigua Bakery (2024-10 – 2025-08)

• Maintained cleanliness and organization of work area, including proper storage of ingredients and supplies
• Assisted in inventory management by monitoring ingredient levels, placing orders when necessary, and minimizing waste
• Collaborated with team members to fulfill customer orders accurately and efficiently within specified timeframes
• Followed food safety guidelines at all times to ensure the production of safe products for customers
• Adhered to portion control guidelines while packaging bakery items for display or sale
• Provided exceptional customer service by answering inquiries about bakery products and offering recommendations based on customer preferences
• Maintained a positive working relationship with team members by fostering open communication and mutual respect
• Resolved customer complaints promptly and effectively, ensuring customer satisfaction was maintained

High school diploma – Alhambra High School (2020-08 – 2024-05)

Upper secondary education