Ivan D Thompson

Strategy & Operations Manager — McKesson Kinaxis Phase 2B at Accenture (2026-01 – Present)

• Led enterprise-wide program operations across 5 concurrent workstreams for McKesson's national supply chain platform migration — built and maintained launch frameworks, process standards, and decision documentation that established replicable execution models across markets and partner teams.

• Drove cross-functional alignment across supply chain, clinical operations, IT, and business stakeholders — surfacing risks, resolving dependencies, and maintaining accountability across a complex, matrixed program to keep delivery on track.

• Translated strategic design decisions into structured operational artifacts (decision logs, traceability matrices, user stories, SOPs) — providing clear, actionable documentation that enabled teams to execute without ambiguity.

• Prepared and led monthly strategic review sessions with executive leadership; synthesized cross-workstream status, risks, and recommendations into crisp, decision-ready briefings.

• Supported CAMP-to-Kinaxis migration workstream at Walmart/McKesson: contributed to operating model design decisions and helped translate complex system requirements into structured implementation guidance for downstream teams.

• Onboarded and trained new team members on program processes, tools, and governance standards — building team capability and ensuring consistent execution quality across the engagement.

• Designed 3 end-to-end RACI governance frameworks and 7 standardized process templates to formalize a new BOM operating model — establishing clear accountability, approval workflows, and compliance checkpoints across a multi-team organizational structure.

• Synthesized 300+ pages of engineering directives into consolidated, actionable planning documents — reducing ambiguity and enabling faster, more consistent execution across submarket operations teams.

• Led sprint stand-ups and maintained a structured risk and issues log; proactively identified blockers and drove resolution to maintain momentum across parallel workstreams under tight delivery timelines.

• Supported NPI process re-engineering initiative — managed change documentation, stakeholder review cycles, and approval workflows, ensuring smooth adoption of updated operational standards across technical and business teams.

• Partnered with the supply chain director of a $2B company to design and launch an Integrated Business Planning (IBP) operating framework — built 15 standardized review templates, a 60+ metric KPI tracker, and RACI matrices enabling consistent execution across planning forums and leadership teams.

• Identified gaps in existing operational cadences and drove targeted process improvements — proposing standardized tools and workflows that were adopted across the engagement and used as a repeatable model for future deployments.

• Created 100+ slide executive deliverable packages communicating strategic frameworks, implementation timelines, and governance structures to senior leadership; built and presented KPI dashboards tracking operational performance across multiple brands.

• Directed a 9-person cross-functional team to collect, analyze, and synthesize 630+ data points identifying operational risks in a large-scale POS invoicing transformation — translated complex data into structured findings and actionable recommendations for executive decision-making.

• Managed communications and relationships with high-revenue client accounts ($30M+); delivered structured weekly status updates covering risks, milestones, blockers, and required actions under significant go-live pressure.

• Led change management and adoption planning for a multi-market operational rollout — developed training materials, stakeholder communications, and readiness tracking to drive consistent adoption across a dispersed organization.

• Managed a portfolio of 20+ concurrent strategic initiatives across four operations workstreams — tracked progress, surfaced risks, and drove accountability across teams to deliver $480K in annual savings.

• Built executive dashboards providing real-time visibility into initiative status, investment utilization, and risk exposure; prepared and led monthly strategic review meetings with senior operations leadership.

• Coordinated cross-functional alignment across globally distributed teams (Singapore, France, Philippines, U.S.) — managing dependencies, resolving conflicts, and maintaining forward momentum at pace.

• Built a 60-stakeholder documentation and operational hub across 13 concurrent workstreams — centralizing process maps, automation requirements, and project tracking into a scalable, replicable system for daily team use.

• Drafted an E2E operational process map tracing datacenter workflows from demand planning through spares and warranty management — adopted as a reference standard across the program organization.

• Consolidated 100+ meeting notes, 30+ requirements, and 10 process flows into a structured repository, significantly improving team onboarding speed and cross-workstream consistency.

• Supported a multi-stakeholder operational transformation across three consumer brands — coordinated compliance implementation, managed cross-team action items, and maintained accountability through issue resolution.

• Documented CCPA and GDPR compliance measures enabling the deletion of 1,000+ customer profiles from marketing systems; ensured regulatory operational readiness across brand and technical teams.

Bachelor of Governmental Affairs in Governmental Affairs – The University of Texas at Austin (2022-05)