Ivan Del Rio

Highly skilled and experienced customer service professional with problem-solving abilities, coupled with a genuine passion for assisting customers and ensuring their needs are met. Proficient in handling inquiries, resolving issues, and providing timely and effective solutions. Possess strong communication and leadership skills.

Committed to upholding and enforcing regulations to maintain a safe and orderly environment. Adept at remaining calm under pressure and responding quickly to dynamic situations.

Picker, Inventory Control Quality Assurance at Amazon (2024-06 – Present)

• As a picker I am responsible for locating and retrieving specific items from warehouse shelves to fulfill customers orders.
• As an ICQA associate I am monitoring, auditing, and maintaining the physical and virtual inventory accuracy inside the fulfillment center.

Environmental Services Aide at Hartford Healthcare (2024-02 – 2026-03)

• Dispose of wasteand biohazard materials in accordance with established protocols to comply with regulatory guidelines
• Restock supplies such as linens, toiletries, and cleaning products to ensureavailability for proper maintenance of facilities
• Perform daily cleaning tasks in patient rooms, common areas, and offices to maintain asanitary and safe environment for staff, visitors, and patients

Warehouseand Equipment operator Associate at Dollar Tree (2018-12 – 2024-01)

• Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently moveand transport materials
• Adhered to all safety protocolsand procedures to maintain asafe working environment forall team members
• Assisted in loading and unloading trucks, organizing and stacking items in asystematic manner to maximize storage spaceand ease ofaccess

Teacher Assistant at Foundations for Learning Daycare Center (2016-06 – 2018-10)

• Supervised and cared for children ages infant through preadolescentage during playtime, meal times, and learning activities.
• Maintain asafeand clean environment by actively participating in cleaning and sanitizing toys, surfaces, and other daycare materials
• Assisted students with completing assignmentsand provided individualized supportas needed. Monitored student behaviorand maintained a positiveand inclusive learning environment

Sales Associate at Dunkin Donuts (2015-11 – 2017-09)

• Maintained a clean and organized store environment by restocking shelves, organizing merchandise, and monitoring inventory levels
• Operated cash registersand processed customer transactions efficiently and accurately

High School Diploma – Hartford Public High (2011-08 – 2015-06)