Ivan Perez

To work in a growing organization where I can utilize my years of expertise and enhanced skills to help in maximizing the profit of the company. Highly organized and knowledgeable, business practices, communications, sales. Bilingual. Being recognize yearly for overcoming and exceeding outstanding customer service. Was elected to attended safety council for AB Budget Group and Special Pex Projects.

Maintenance Assistant - Conway Lakes Health and Rehabilitation Center - Orlando, FL

(2025-05 - 2026-05)

Assist with facility maintenance, repairs, and daily operations in a healthcare setting.

• Troubleshoot minor electrical, mechanical, HVAC, and plumbing issues.
• Support technicians with preventative maintenance and safety inspections.
• Maintain tools, supply inventory, and work areas for efficient operations.
• Respond promptly to work orders to ensure a safe, well-maintained environment for residents and staff.

Inside Sales Representative - Sunbelt Rentals - Orlando, FL

(2023-05 - 2024-10)

Inside Sales Rep. Greeting customers and helping them to find the right equipment for their projects needs. Call other Pc's for equipment for next day rentals. Staging equipment in advance of rental times. Offer and Sale whatever customer might need like concrete blades, grinding inserts, straps etc. plus at the same time making sure the customer walks out with a great customer service experience.

Driver non cdl - Sunbelt Rentals - Orlando, FL

(2022-08 - 2024-10)

Deliver and pickup equipment with the highest customer service experience. Contact customers with eta and ask if any specific delivery or pickup requests. Safety first with every delivery, pickup, loading, unloading and every task on the road or at base. Professional and always with a Smile.

Senior Lead Service Agent / Customer Service Specialist / Quality Control Specialist - Budget Rental Cars - Orlando, FL

(1997-01 - 2020-12)

• Manage Operations Contractors and Logistics
• Rent vehicles
• Customer and vehicles quality control
• Daily reports on inventory and count of vehicles that remained in or lot
• Reporting and creating incidents reports
• Contact customer if vehicles would be delay or were out of stock
• Contact other locations for 100% customers satisfaction
• Receiving vehicle deliveries, evaluating new shipments with vin numbers and damages if any
• Attend weekly meeting with store director and other corporate managers
• Keep communication with sales department
• Manage a team of 40 employees
• Quality Control ensuring vehicle cleanliness
• Kept communication with leads and help with questions they or any objections that came along
• Preforming writeups and terminations as required
• Assuring every employee was in their department
• Prepare major projects in large amounts of rental vehicles at once for 20 -30 vehicles
• Approving time off request and assuring coverage
• Verified employee's attendance and timesheets
• Order maintenance supplies
• Training and assigning classes to new team members
• Interviewing new team members for the service department or transports department
• Cover shifts as needed
• On call 24 hours
• Call if equipment needs repairs or maintenance

High school diploma

Upper secondary education