Ivan Rubio

Experience with Windows workstations. Able to lift and carry up to 50 pounds. Able to work with and communicate with faculty, staff, and vendors. High School diploma and college certificate holder.

FirstNet Bilingual Technical Support Representative - AT&T - Mesa AZ

(2026-05)

• Provide white glove customer service to first responders.
• Troubleshoot technical problems with cellphones and IOT devices.
• Troubleshoot network issues with cellular devices.
• Use various computer systems to provide technical support to customers.

Decant Material Lead - SK Food Group - Tolleson AZ

(2021 - 2026-05)

• Lead a small team ensuring consistent material flow to production lines.
• Utilize ERP software (X3) to manage inventory and data entry.
• Train team members in efficient workflow processes and problem-solving.
• Recognized for reliability, multitasking, and leadership in high-paced environments.

Inventory Control/Quality Assurance - Amazon Fulfillment Center - Goodyear AZ

(2016 - 2019)

• Conducted inventory audits using handheld scanners and internal databases.
• Resolved discrepancies and maintained data accuracy across warehouse systems.
• Supported daily operations through fast problem-solving and teamwork.

Certificate of Completion - Desktop Support - Estrella Mountain Community College (2025)

High School Diploma - Sierra Linda High School (2014)