Ivorie Billings

I lead programs where there's a gap between what a business needs and what systems actually deliver. Most of my work sits in that middle—translating requirements, shaping workflows, and keeping implementation efforts moving from early discovery through go-live. I'm typically brought in to bring structure to complex rollouts, align teams that aren't naturally aligned, and make sure delivery stays on track without unnecessary friction.

Technical Project Manager - Microsoft - Fayetteville, GA

(2025-05 - 2026-01)

Coordinated deployment readiness across engineering, operations, and vendor teams. Environment: Data Center White Space, HPC Infrastructure, NVIDIA GPU Systems, HPE Hardware, Bare Metal Servers, ServiceNow, Smartsheet, MS Project

• Coordinated deployment readiness across engineering, operations, and vendor teams, helping keep releases on schedule and reducing stalled work by ~30%
• Worked closely with technical teams to line up dependencies, integration points, and execution timing ahead of production rollout
• Built simple but effective dashboards that gave stakeholders a clearer picture of delivery status and upcoming risks
• Stepped in as escalation point when issues surfaced, helping teams resolve blockers quickly and avoid repeat problems

Senior Program/ Project Manager - NCR - Atlanta, GA

(2019-06 - 2024-06)

• Led ~25 SaaS implementations per year from discovery through go-live, working directly with clients to define requirements, workflows, and system behavior
• Translated business needs into structured implementation plans, partnering with engineering and product teams to align delivery
• Shortened onboarding timelines by 40–60% by simplifying intake, tightening workflow design, and removing unnecessary steps
• Ran UAT cycles end-to-end, tracking defects, aligning expectations, and ensuring readiness before release
• Delivered client training and walkthroughs that improved user adoption by ~50%
• Maintained consistent delivery performance, with the majority of implementations meeting timeline and quality expectations
• ASPIRE Top 1% Performance Recognition Award
• Design Thinking Catalyst Mentor Award

Senior Infrastructure Project Manager - MacStadium - Atlanta, GA

(2018-11 - 2019-03)

Managed enterprise infrastructure and cloud delivery initiatives, aligning engineering teams and vendors to ensure milestone execution and operational readiness.

• Managed cloud and infrastructure projects ($500K–$7M), keeping delivery aligned across engineering teams and vendors
• Shifted project tracking from Waterfall to Agile, improving visibility and speeding up execution by ~40%
• Partnered with IT and Sales on Salesforce enhancements to improve data flow and usability
• Provided weekly reporting on system health, delivery progress, and financials

PMO Program Manager - Wells Fargo - Charlotte, NC

(2018-05 - 2018-10)

Supported enterprise technology initiatives within a PMO environment, strengthening onboarding workflows and delivery coordination across business and IT teams.

• Supported enterprise onboarding initiatives, helping standardize workflows and improve coordination between business and IT teams
• Helped streamline delivery processes, reducing inefficiencies by ~25%
• Contributed to Agile improvements that sped up delivery timelines by ~30%

Artificial Intelligence & Machine Learning - MIT Professional Development

Professional Member - Project Management Institute (PMI)

Undergraduate Coursework, No Degree Conferred - Technical Management Studies - DeVry University