Ivy Mondragon

Friendly and dependable college student with experience in customer service and fast-paced environments. Strong communication, organization, and multitasking skills with experience assisting customers, handling phone orders, and working as part of a team.

Host / Front-of-House Associate at El G-fe Family Restaurant (2024-05 – 2025-08)

• Welcomed and seated guests while creating a friendly dining experience.
• Answered phone calls and handled customer orders for pickup.
• Assisted customers with questions, requests, and concerns.
• Communicated with kitchen staff to ensure accurate and timely orders.
• Balanced multiple responsibilities during busy shifts while providing excellent customer service.

Community volunteer

• Assisted children during educational activities and community events.
• Developed strong communication, patience, teamwork, and organizational skills.

Associate of Science – Moraine Valley Community College (2025 – 2027)