Izzy Vallee

Dedicated and adaptable professional with experience in education, customer service, claims support, leadership, and operations management. Skilled in classroom management, team leadership, communication, problem-solving, and multitasking in fast-paced environments. Passionate about helping others, mentoring teams, and creating positive environments for students, customers, and coworkers.

Elementary Teacher

(2023-01)

• Managed classroom instruction and created engaging learning environments for students.
• Developed and delivered lesson plans aligned with curriculum standards.
• Monitored student progress and provided additional support when needed.
• Communicated regularly with parents regarding student development and performance.
• Collaborated with teachers and school staff to improve educational outcomes.
• Supervised students during classroom activities, lunch, recess, and school events.
• Prepared and graded assignments, quizzes, and tests.
• Encouraged positive student behavior and enforced school policies.

Substitute Teacher

(2022-01 - 2023-12)

• Followed lesson plans to maintain continuity in student learning.
• Managed classrooms effectively while maintaining a positive and organized environment.
• Adapted teaching methods to meet the needs of different students and grade levels.
• Supervised students both inside and outside the classroom.
• Assisted students with assignments and classroom activities.
• Supported long-term classroom instruction when needed.

Claims Service Specialist

(2021-01 - 2022-12)

• Assisted customers by handling claims-related questions and concerns professionally.
• Collaborated with multiple departments to improve service efficiency and communication.
• Mentored team members by providing guidance and answering questions.
• Maintained strong attention to detail while managing high call volumes.
• Participated in team development initiatives to improve customer service performance.

Security System Operator

(2021-01 - 2021-12)

• Responded to emergency situations by coordinating with police, EMTs, and fire departments.
• Assisted customers with account and system-related questions.
• Managed multiple tasks efficiently while maintaining accurate documentation.
• Delivered excellent customer support in high-pressure situations.

Back of House Manager

(2019-01 - 2021-12)

• Supervised kitchen operations and ensured food safety compliance.
• Trained and mentored new employees on procedures and best practices.
• Maintained organization and cleanliness within the kitchen environment.
• Coordinated employee scheduling and monitored break compliance.
• Ensured adherence to company policies and operational standards.

Sales Associate

(2017-01 - 2019-12)

Certified in Forklift and Reach Truck operation.

• Assisted customers with product questions and service needs.
• Maintained knowledge of updated company policies and procedures.
• Managed department inventory and learned new product materials.
• Assisted customers with licensing and equipment-related processes.
• Delivered professional customer service in a fast-paced retail environment.

Lifeguard

(2013-01 - 2015-12)

Certified in CPR, First Aid, AED, and Lifeguarding.

• Maintained a safe swimming environment by monitoring pool activities.
• Responded quickly to emergencies and enforced safety regulations.
• Managed pool chemical maintenance and safety procedures.
• Stayed current on certifications, policies, and safety standards.

Bachelor of Arts - Criminal Justice - Southeastern Louisiana University (2019-01)