Jock Coleman

My past experiences up to this point have prepared me to be an asset to your company. My experience in the transportation industry, being in customer service, along with delivering legal documents and building permits, gives me the determination and skill set that is needed to be successful in contributing to the success of the company. I welcome the opportunity to discuss my qualifications with you as well as exploring the opportunities available.

Permit Expediter (Owner) - INFOCUS INVESTMENTS

(2002-01)

Pick up documents from contractors or owners to obtain building construction permission to build. Carrier, consultations and troubleshooting. Invoicing and payroll. Managed employees and escrow accounts.

Shuttle driver/Tourism in motion (Servicing Residence Inn and the Maritime hotels) - Tourism in Motion

(2016-01 - 2025-01)

Guest Services/Supervisor - Sheraton Hotel

(2014-01 - 2016-01)

Customer service, problem solving and de-escalations, shuttle driver

Customer Service Agent - Staples and AT&T

(2013-01 - 2016-01)

Assisted with orders and issues with accounts. De Escalating issues. Troubleshooting.

Bus/Shuttle Drivers - Towne of Davie

(2025-01)

Drive a scheduled route through the Towne of Davie. Drop off and pick up passengers to and from designated stops.

• Conduct pre-trip inspections of the bus being driven for the day. Maintain cleanliness and provide necessary updates of the condition of the bus. Add fluids as needed.

Process Server - INFOCUS INVESTMENTS

(2010-01 - 2013-12)

Service of all legal processes issued by the courts of Florida, or any other court in accordance with applicable statutes and court rules. Maintain proper reports/records relating to service of process. Deliver documents from Palm Beach to Miami Dade counties.

Process Server - INFOCUS INVESTMENTS

(2025-01)

Service of all legal processes issued by the courts of Florida, or any other court in accordance with applicable statutes and court rules. Maintain proper reports/records relating to service of process. Deliver documents from Palm Beach to Miami Dade counties.

Building Permitting Clerk - Broward County Building Department

(1997-01 - 2002-01)

Building Permitting Clerk: Assisted customers in the process of obtaining building permits. Issued permits. As a Supervisor; coordinated permitting process, assisted the employees as well as customer.

Associate of Science - Physical Therapy Assistance - FIU/BCC (1997-01 - 1997-01)

High School Diploma - Nova High School (1993-01 - 1993-01)