J Graham

Patient Registration Specialist / Patient Access Representative

Talent

HarrisonMember since August 18, 2026

Direct Patient CareVital SignsBlood Glucose MonitoringEKGsPhlebotomy/Specimen HandlingPatient SafetyInfection PreventionMedical TerminologyPatient RegistrationHIPAA/ConfidentialityEmergency Department WorkflowCompassionate Patient CommunicationTeam CollaborationDocumentationDialysis machine safety checks and operational fundamentalsDialysis water treatment, reverse osmosis (RO), and water-room fundamentalsInfection prevention, disinfectants, biofilm, pH, and bicarbonate concentrate coPatient education regarding nutrition and fluid restriction for hemodialysis patPatient safety, confidentiality, communication, and professional conduct in the

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Direct Patient CareVital SignsBlood Glucose MonitoringEKGsPhlebotomy/Specimen Handling

About

Compassionate and dependable healthcare professional with more than a decade of patient-care and hospital experience, including direct bedside care as a Patient Care Assistant and CNA and current experience in Emergency Department patient access. Recently completed 205 hours of Hemodialysis Technician training through City College of New York Continuing and Professional Studies. Seeking a Hemodialysis Technician Trainee opportunity to apply strong patient-care skills, build supervised dialysis experience, and continue progressing toward dialysis technician certification.

Experience

Patient Registration Specialist / Patient Access Representative - Mercy Hospital — Rockville Centre, NY - Rockville Centre, NY

(2019-07)

Provide patient access and registration support in a fast-paced hospital Emergency Department while maintaining accuracy, professionalism, and compassion.

Register and verify patient information, support timely access to care, and communicate effectively with patients, families, and clinical staff.
Handle confidential patient information in accordance with hospital policies and HIPAA requirements.
Work effectively under pressure, prioritize competing needs, and collaborate with multidisciplinary hospital teams.

Patient Care Assistant (PCA) - Mercy Hospital — Rockville Centre, NY - Rockville Centre, NY

(2016-03 - 2019-07)

Provided direct patient-care support in a hospital setting while promoting comfort, safety, dignity, and infection prevention.

Monitored and recorded vital signs and performed blood glucose monitoring as directed.
Performed EKGs and assisted with patient-care procedures within assigned responsibilities.
Collected patient blood specimens, accurately labeled specimens, and sent them to the laboratory according to established procedures.
Communicated patient observations and changes in condition to appropriate nursing staff and maintained accurate documentation.

Certified Nursing Assistant (CNA) - North Shore–LIJ Health System — Plainview, NY - Plainview, NY

(2015-10 - 2016-03)

Provided hands-on support with activities of daily living and maintained patient comfort, safety, and dignity.