Coffee Educator / Operations - Lamppost Coffee - Austin, TX
(2025-06)
- Creating a brand new training module for five stores and training staff on the basics all the way to advanced. By using an online platform, we deep dive into seed to cup, Brewing and sensory training
- Monitor cleanliness, enforce health code and food safety standards, and uphold café product quality standards.
- For every season, creating a menu that is different and unique.
- Servicing broken machines to maintain machines proper function
- Showcase expertise in brewing methods, sensory evaluation, menu design, and effective sales strategies.
- Conduct a strict standards on quality of products, Customer service, Management training, Coffee Recipes and Coffee parameters.
- Competing in both Local and World Competitions.
- Anticipate peak business days and order supplies accordingly.
Founder / Owner - Ziah's Brewtopia - New York, NY
(2022-10)
Industry Experience: 6 years in coffee, including 6 years as a specialty barista and some roasting experience.
- Provide exceptional coffee at affordable prices while supporting charitable causes.
- Revenue donations to women's shelters, food drives, and advocacy groups like Planned Parenthood.
- Passionate about helping those in need and fostering a culture of giving.
- Inspire aspirating coffee professionals and cultivate a new generation of coffee enthusiasts.
- Creating incredibly unique mixology-based coffee recipes from scratch
Supervisor / Trainer / Head Barista - % ARABICA - Brooklyn, NY
(2023-10 - 2025-06)
- Ensure inventory is properly tracked and organized to meet business needs.
- Provide on-site training and foster team development.
- Supervise operations and provide ongoing support to ensure smooth functionality.
- Perform routine maintenance to keep equipment in optimal condition.
- Deliver advanced training in latte art, brewing techniques, roasting, sensory evaluation, and green bean processing.
- Monitor cleanliness, enforce health code and food safety standards, and uphold café product quality standards.
- Demonstrate expertise in brewing methods, sensory evaluation, menu creation, and sales strategies.
- Align consumable supplies with the café's demands.
- Analyze staffing expenses and café revenue to calculate budgets efficiently.
- Anticipate peak business days and order supplies accordingly.
Head Barista / Trainer / Bartender - Starbucks Reserve Roastery - New York, NY
(2022-01 - 2022-10)
- Lead coffee tastings and educate guests about different coffees.
- Teach latte art techniques to customers and staff.
- Demonstrate various brewing methods and explain their differences.
- Educate customers on coffee processes and what makes each coffee unique.
- Train new baristas through a two-week training program that I created for all Starbucks Reserve stores that are still being used to this day.
- Create memorable experiences and build connections with guests.
Head Barista - Peaky Barista - New York, NY
(2023-02 - 2023-10)
- Ensure drink quality and develop specific recipes.
- Teach machine use, maintenance, and coffee knowledge (espresso, latte art, brewing, sourcing).
- Implement maintenance schedules and lead coffee education classes.
- Creating signature drinks for the shop
Barista - Sweet Cup - Albuquerque, NM
(2019-06 - 2021-04)
- Learn and execute drink recipes efficiently.
- Make and serve bubble drinks to customers.
- Help customers with desserts and other needs.
- Developed and proposed a new dessert, "mochi," and created a detailed business plan for its launch.
- Successfully introduced and started selling the new dessert after the proposal.
