Jabari Jones

Versatile professional with extensive legal knowledge, healthcare experience, and a strong background in customer service. Skilled in managing complex tasks, ensuring compliance, and delivering excellent client support. Adaptable and quick to learn, seeking to leverage diverse skills in a dynamic role.

Administrative specialist at Reprotech (2025-01 – Present)

• Managed client depositor accounts by creating profiles, documenting account status, entering inventory, generating invoices, and processing payments in Acumatica.
• Coordinated specimen shipments with clinics by preparing shipping documentation, creating UPS airbills, and ensuring compliance with FDA, OSHA, and HIPAA regulations.
• Monitored accounts receivable, followed up on past-due balances, processed client documents and payments, and maintained organized account and regulatory records.
• Responded to client and clinic inquiries via phone, email, and portals while maintaining inboxes (Customer Portal, Fax, Billing, DocuSign) and training new hires on essential procedures.

Legal Assistant at Ras LaVrar Law Firm (2025-01 – 2025-12)

• Managed a high-volume caseload of 50+ active debt collections account simultaneously, ensuring timely and accurate handling of each case
• Drafted, filed and processed legal documents including motions for default, complaints, summons and affidavits
• Coordinated with courts, process servers, and external vendors to ensure timely service and legal filings

Customer service representative at Your Eye Specialists (2023-01 – 2025-12)

• Managed Patient registration and intake forms
• Assisted with administrative tasks including document organization
• Answered calls, greeted patients and addressed concerns

Highschool Diploma – Dillard High 6-12 (2022-06)