Jack McCormack
Case Manager
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About
Results-driven professional with 5+ years of experience in case management, client relations, sales operations, data management, and administrative support. Recognized for strong communication, attention to detail, organization, and the ability to manage multiple priorities in fast-paced environments.
Experience
Case Manager at ROG Services (2024-12 – Present)
- Managed a caseload of 300+ clients, coordinating services and maintaining accurate client records and documentation.
- Oversaw Social Security benefits and related financial matters on behalf of clients.
- Trained and supervised staff members on procedures, client services, and day-to-day responsibilities.
Case & Data Management at Reagent World, Inc. (2024-07 – 2024-12)
- Managed and maintained data associated with government-contracted construction projects.
- Coordinated with vendors and project managers to obtain, verify, and organize information.
- Managed, reviewed, and verified data to maintain accuracy, consistency, and data integrity.
Sales Executive at Ooblix (2023-05 – 2024-06)
- Conducted sales research and gathered market and client information.
- Assisted with client acquisition and retention through professional communication.
- Supported the Sales Manager with sales planning, goal development, and research.
Manager's Assistant / Sales Representative at Carstub / AaeroSweet (2022-06 – 2023-05)
- Supported the Sales Manager with daily sales operations, data entry, and reporting.
- Coordinated with brokers to schedule transactions, exchange required information and facilitate deal completion.
Office Management at McCormack Roofing and Windowing (2018-01 – 2020-08)
- Provided administrative support to the customer service department and assisted with customer-related tasks.
- Supported office staff with day-to-day operational and time-sensitive assignments.
Behavioral Technician at Advanced Behavioral Health (2018-11 – 2019-08)
- Provided direct support to individuals with behavioral and developmental needs while maintaining a calm and professional approach.
- Implemented daily activities and lessons aligned with individualized learning objectives.
Education
Bachelor of Arts in Psychology – University of California, Los Angeles (UCLA) (2019 – 2021)