Case Manager at ROG Services (2024-12 – Present)
- Managed a caseload of 300+ clients, coordinating services and maintaining accurate client records and documentation.
- Oversaw Social Security benefits and related financial matters on behalf of clients.
- Trained and supervised staff members on procedures, client services, and day-to-day responsibilities.
Case & Data Management at Reagent World, Inc. (2024-07 – 2024-12)
- Managed and maintained data associated with government-contracted construction projects.
- Coordinated with vendors and project managers to obtain, verify, and organize information.
- Managed, reviewed, and verified data to maintain accuracy, consistency, and data integrity.
Sales Executive at Ooblix (2023-05 – 2024-06)
- Conducted sales research and gathered market and client information.
- Assisted with client acquisition and retention through professional communication.
- Supported the Sales Manager with sales planning, goal development, and research.
Manager's Assistant / Sales Representative at Carstub / AaeroSweet (2022-06 – 2023-05)
- Supported the Sales Manager with daily sales operations, data entry, and reporting.
- Coordinated with brokers to schedule transactions, exchange required information and facilitate deal completion.
Office Management at McCormack Roofing and Windowing (2018-01 – 2020-08)
- Provided administrative support to the customer service department and assisted with customer-related tasks.
- Supported office staff with day-to-day operational and time-sensitive assignments.
Behavioral Technician at Advanced Behavioral Health (2018-11 – 2019-08)
- Provided direct support to individuals with behavioral and developmental needs while maintaining a calm and professional approach.
- Implemented daily activities and lessons aligned with individualized learning objectives.
