Outpatient Float Phlebotomist I at Trinity Health (2022-04 – Present)
- Demonstrate exceptional adaptability and clinical skill by floating across various outpatient clinics, seamlessly integrating into diverse workflows and teams on short notice.
- Perform high-volume venipunctures and dermal punctures on diverse patient populations—ranging from pediatric to geriatric—with a high rate of first-stick success.
- Accurately process, centrifuge, label, and prepare blood and other fluid specimens for transport, strictly adhering to specific laboratory processing requirements for each site.
- Navigate multiple electronic medical record (EMR) and laboratory information systems to efficiently verify lab orders, enter patient demographics, and process billing/insurance data.
- Maintain strict compliance with OSHA, HIPAA, and infection control standards across all assigned locations to guarantee patient safety and data privacy.
Customer Service Representative at Speedway LLC (2019-10 – 2021-11)
- Communicated effectively with a diverse customer base, delivering efficient and positive service under high-volume conditions.
- Managed computerized end-of-day financial and inventory reports with a high level of accuracy and attention to detail.
Environmental Services at Spectrum Health (2017-05 – 2019-02)
- Maintained sterile and sanitary patient rooms, strictly adhering to OSHA, infection control protocols, and Universal Precautions.
- Safely managed and disposed of hazardous medical waste to ensure a secure environment for patients and clinical staff.
- Assembled, organized, and tracked departmental equipment and supplies to guarantee full operational readiness.
Dietary Aid at Ely Manor (2016-05 – 2017-05)
- Prepared and served meals while strictly enforcing food safety, hygiene, and dietary restriction protocols for resident health.
- Maintained up-to-date knowledge of facility procedures and state-specific healthcare regulations.
