Jackie Arias

Experienced with administrative support, including scheduling and document management. Utilizes strong organizational skills to maintain efficient office operations. Knowledge of effective communication and teamwork principles.

Medical Interpreter - Hanna Interpreting Services

(2026-03)

Provided accurate, real-time interpretation between healthcare providers and patients in both English and Spanish, ensuring clear communication and understanding.

• Interpreted medical terminology, diagnoses, treatment plans, and procedures while maintaining strict confidentiality and compliance with HIPAA regulations.
• Assisted patients with completing medical forms, understanding discharge instructions, and navigating healthcare services.
• Acted as a cultural liaison to bridge communication gaps and improve patient care outcomes.
• Maintained professionalism and neutrality in sensitive or high-stress medical situations.
• Collaborated with doctors, nurses, and administrative staff to ensure efficient and effective communication.
• Documented interpretation encounters when required and followed organizational protocols.

Administration Assistant - Remake Bussiness Advisors - Irvine, CA

(2025-04 - 2026-04)

• Oversaw onboarding processes for new clients, ensuring seamless integration into QuickBooks and Firm360 systems.
• Facilitated client collaboration to gather essential documentation and secured timely collection of outstanding payments.
• Managed annual renewal process, ensuring timely filing of minutes and compliance updates with Secretary of State.
• Monitored client communications regarding critical deadlines to ensure timely submissions.
• Facilitated ongoing follow-up to guarantee seamless client transitions and adherence to compliance standards.
• Oversaw procurement of office supplies and managed general office operations to maintain an efficient work environment.
• Organized client meetings and streamlined executive calendars to enhance productivity.

Filing Clerk / Receptionist - Appaid - 19900 MacArthur Blvd Irvine CA, 92612

(2024-07 - 2025-04)

• Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
• Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
• Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
• Supported team members, providing necessary documents and files for efficient decision-making processes.

Mailroom Clerk - TRA/TPS - Irvine, CA

(2022-10 - 2024-05)

• Protected sensitive information by properly handling confidential documents according to company policies and procedures.
• Provided exceptional customer service by promptly addressing questions or concerns regarding incoming or outgoing mail.
• Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
• Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.

Debt Consultant - Americor - Irvine, CA

(2022-05 - 2022-09)

• Reduced client debt by negotiating settlements and restructuring payment plans.
• Fostered strong relationships with clients, leading to high satisfaction levels and referrals.
• Improved clients financial situations through comprehensive debt analysis and customized action plans.

Assistant Manager - Sonic - Costa Mesa, CA

(2019-07 - 2022-04)

• Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
• Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
• Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
• Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
• Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
• Resolved customer complaints promptly and professionally.

Certificate of Completion - Language Interpretation And Translation - InterpretEd - Online (2026-04)

High School Diploma - Estancia High School