Medical Interpreter - Hanna Interpreting Services
(2026-03)
Provided accurate, real-time interpretation between healthcare providers and patients in both English and Spanish, ensuring clear communication and understanding.
- Interpreted medical terminology, diagnoses, treatment plans, and procedures while maintaining strict confidentiality and compliance with HIPAA regulations.
- Assisted patients with completing medical forms, understanding discharge instructions, and navigating healthcare services.
- Acted as a cultural liaison to bridge communication gaps and improve patient care outcomes.
- Maintained professionalism and neutrality in sensitive or high-stress medical situations.
- Collaborated with doctors, nurses, and administrative staff to ensure efficient and effective communication.
- Documented interpretation encounters when required and followed organizational protocols.
Administration Assistant - Remake Bussiness Advisors - Irvine, CA
(2025-04 - 2026-04)
- Oversaw onboarding processes for new clients, ensuring seamless integration into QuickBooks and Firm360 systems.
- Facilitated client collaboration to gather essential documentation and secured timely collection of outstanding payments.
- Managed annual renewal process, ensuring timely filing of minutes and compliance updates with Secretary of State.
- Monitored client communications regarding critical deadlines to ensure timely submissions.
- Facilitated ongoing follow-up to guarantee seamless client transitions and adherence to compliance standards.
- Oversaw procurement of office supplies and managed general office operations to maintain an efficient work environment.
- Organized client meetings and streamlined executive calendars to enhance productivity.
Filing Clerk / Receptionist - Appaid - 19900 MacArthur Blvd Irvine CA, 92612
(2024-07 - 2025-04)
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
Mailroom Clerk - TRA/TPS - Irvine, CA
(2022-10 - 2024-05)
- Protected sensitive information by properly handling confidential documents according to company policies and procedures.
- Provided exceptional customer service by promptly addressing questions or concerns regarding incoming or outgoing mail.
- Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
Debt Consultant - Americor - Irvine, CA
(2022-05 - 2022-09)
- Reduced client debt by negotiating settlements and restructuring payment plans.
- Fostered strong relationships with clients, leading to high satisfaction levels and referrals.
- Improved clients financial situations through comprehensive debt analysis and customized action plans.
Assistant Manager - Sonic - Costa Mesa, CA
(2019-07 - 2022-04)
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
- Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
- Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally.
