Jacklyn Smith

Dependable and detail-oriented professional with experience in customer service, food service, cleaning, cash handling, record keeping, and administrative support. Proficient in Microsoft Excel, Microsoft Word, data entry, typing, email communication, and office technology. Recognized for accuracy, organization, strong work ethic, and ability to learn new systems quickly. Recently trained in phlebotomy with hands-on clinical exposure in urgent care settings.

Cook - Say's Palace - Philadelphia, PA

(2022-01)

• Prepare food orders accurately while maintaining quality and food safety standards.
• Process customer orders and payments using POS systems.
• Maintain records, organize supplies, and support daily operations.
• Provide customer service in a fast-paced environment.
• Maintain clean and organized work areas.

Cleaner - Mrs. Smith Cleaning Service - Philadelphia, PA

(2022-01 - 2023-12)

• Performed residential and commercial cleaning services.
• Managed cleaning schedules and completed assignments efficiently.
• Maintained safe and sanitary environments.
• Used cleaning equipment and products safely.

Phlebotomy Training Specialist - King Pressure School

(2026-01)

• Completed phlebotomy training program focused on venipuncture and specimen handling.
• Practiced patient identification and infection control procedures.
• Learned laboratory safety standards and HIPAA compliance.
• Developed patient communication skills in clinical training.

Clinical Experience – Phlebotomy - UFC Urgent Care - Philadelphia, PA

• Assisted with patient intake and preparation for blood collection.
• Supported venipuncture procedures under supervision.
• Followed sanitation and safety protocols.
• Gained experience in urgent care setting.

Certificate - Phlebotomy Training - King Pressure School (2026-01)

Certificate - Culinary Arts Food Handler (2019-01)

Certificate - Pharmacy Technician (2010-01)