Jackson Mandel

Marketing and operations professional with 7+ years coordinating campaigns, events, and client accounts in fast-paced environments. Proven track record driving measurable growth across social, content, and logistics. Thrives at the intersection of brand storytelling and operational execution.

Operations & Marketing Associate - Michael's Grill & Salad Bar - Highland Park, IL

(2018-07 - 2025-10)

• Served as primary client contact for catering and event accounts, managing timelines, logistics, and expectations across 50–200+ guest events
• Developed and executed branded social media content strategy, growing local community awareness and driving measurable engagement over 7 years
• Maintained concurrent project records and sales trend reporting, surfacing insights that directly informed leadership's operational and promotional decisions

TikTok Content Manager - POGR.io - Remote

(2022-02 - 2022-06)

• Launched and managed full TikTok content campaign — built posting calendar, coordinated creators, and tracked KPIs across a 5-month engagement push
• Scaled brand channel from zero to 450K+ views and 45K+ likes by developing a repeatable creator sourcing, approval, and scheduling workflow
• Applied real-time performance data to iterate content strategy, identifying high-performing formats and sustaining channel growth

Social Media Intern - Minute Media (DBLTAP) - Remote

(2021-05 - 2021-07)

• Drove 204.7% growth in VALORANT Twitter impressions and 94.7% growth in Call of Duty impressions across multi-platform campaign execution
• Coordinated content scheduling, approvals, and performance tracking across concurrent campaigns for a major sports media brand
• Delivered organized asset management and reporting, keeping timelines and stakeholder communications on track throughout internship

Marketing & Community Intern - Stropse Inc. - Remote

(2021-01 - 2021-06)

• Managed LinkedIn presence, Discord community growth, and esports tournament execution for an emerging esports organization across a 6-month engagement

Bachelor of Science - Digital Audiences - Arizona State University (2026-06)

Associate Degree - Business / Marketing - College of Lake County