Jacky Khan

Enthusiastic and motivated individual with a proven track record of exceeding sales targets and consistently delivering superior customer service. Skilled in building relationships with clients and developing customized solutions. Adept at leveraging technical knowledge and consultative selling techniques to close deals.

Small Business Owner - Jefferson Smoke Plus - Columbus, OH

(2021-08)

Managed all aspects of business ownership and operational management, keeping business running smoothly.

• Ensured compliance with local, state, and federal regulations.
• Established favorable relationships with vendors and contractors.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Kept records for production, inventory, income, and expenses.
• Oversaw budgeting and financial management.
• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
• Identified new opportunities for growth, expansion, and diversification.

Sales Associate - JES - Columbus, OH

(2022-09 - 2023-11)

• Suggested ideas for improving store operations and increasing profits.
• Effectively used customer relationship management (CRM) and phone systems.
• Responded to client document requests, and assist with inquiries on orders.
• Contributed to documentation and implementation of security and data protection.
• Worked closely with my team to help meet sales goals.
• Supported Store Manager in loss prevention efforts.

Auxiliary Police Officer - New York City Police Department - New York, NY

(2017-07 - 2018-08)

• Patrolled housing developments, residential, and commercial areas to help assure safe conditions.
• Patrolled subway entrances and stations.
• Maintained order at parades, festivals, street fairs, and other special events.
• Assisted with crime prevention activities.

Bachelor of Science - Business Administration - Brooklyn College (City University of New York)