Real Estate Advisor - M Celata Real Estate
(2017-01)
- Build trust-based relationships with clients, focusing on honesty, integrity, and clear communication.
- Interview new clients to understand their lifestyle, preferences, and budget in order to present them with the best possible options to meet their real estate needs.
- Function as the liaison between buyers and sellers to provide positive experiences for both parties.
- Negotiate, facilitate, and manage real estate transactions.
- Attract new clients through advertising, marketing, and networking, while maintaining relationships with established clients with on-going support and customer support.
Owner/Operator - Hair 4 Jac
(2002-01 - 2018-12)
- Managed all aspects of successful hair salon/spa. Managed daily operations as well as personally providing services for high-priority clients.
- Handled all responsibilities for human resources including recruiting and hiring new employees and regularly holding individual meetings with employees to address any issues, enhance performance, boost morale, and increase client satisfaction.
- Maintained social media presence and managed marketing plans to build customer base.
- Managed schedules, staff records, work activities, billing, and payroll.
Airport Operations Customer Service Representative - Jet Blue
(2006-01 - 2009-12)
- Provided all necessary customer service to passengers including check in, baggage processing, reservations, ticketing, boarding, air-bridge operation, greeting arriving passengers, VIP assistance, special passenger assistance, and handling customer complaints
