BUSINESS OFFICE ASSISTANT - Corewell Health
(2024-06)
- Welcome and assist patients, creating a positive first impression. Handle sensitive information with discretion, fostering a trusting environment for healthcare services.
- Manage patient registration process, ensuring accurate data entry in EPIC system. Verify insurance and collect co-payments, maintaining financial compliance. Collect patient signatures, scan registration docs as needed, submit global referrals
MORTGAGE PROCESSOR - Self Employed—JD Processing, LLC
(2022-10)
- Collaborate with Loan Officer to provide timely, accurate service for clients throughout entire mortgage process.
- Prepare file for final clear-to-close by branch management.
- Check daily reports each morning to identify priorities or issues for escalation to supervisor.
- Handle any conditions sent from underwriting departments.
- Uphold complete confidentiality of all submitted information according to release guidelines.
- Proofread correspondence and marketing material
MORTGAGE UNDERWRITER - Rocket Mortgage - Detroit, MI
(2012-04 - 2022-09)
- Verified integrity of applicants' information to minimize fraud.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Checked personal and team calculations to validate information and underwriting decisions.
- Maintained mortgage program compliance with federal agencies.
MORTGAGE PROCESSOR - CitiMortgage - Ann Arbor, MI
(2009-09 - 2011-07)
- Created strong working relationships with Underwriters, other internal team members, and customers.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by Underwriter.
- Communicated with originator and applicant concerning progress of loan file.
- Handled any conditions sent from underwriting departments.
RECEPTIONIST - Polter Financial Group - Southfield, MI
(2008-07 - 2009-04)
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
