Jacqueline Mayfield

Mission-driven executive leader with 15+ years of experience leading healthcare, nonprofit, and behavioral health operations. Combines executive leadership, financial stewardship, team development, and strategic planning with a strong background in Christian counseling, pastoral psychology, addiction recovery, and community outreach. Experienced partnering with multidisciplinary teams, community organizations, and vulnerable populations to improve lives through compassionate, accountable, mission-focused leadership.

Founder - Called & Confident Christian Counseling & Coaching

(2024-01)

Founded a faith-based counseling and mentoring practice.

• Provide Christian counseling, life coaching, recovery support, grief care, and mentoring.
• Develop client care plans, maintain confidential records, and oversee business operations.
• Partner with churches and community outreach efforts serving individuals impacted by addiction, homelessness, domestic violence, trafficking, and life transitions.

Executive Director / Business Office Manager - Valley Hope Drug & Alcohol Treatment Center

(2019-01 - 2023-12)

• Directed operations for a nonprofit behavioral health organization, overseeing admissions, business office, dietary, maintenance, and support services.
• Managed budgets, reimbursement, KPIs, staffing, and regulatory compliance.
• Partnered with healthcare systems and community agencies to expand recovery resources and outreach.
• Led multidisciplinary teams while fostering compassionate, patient-centered care.

Business Office Manager - Kindred Hospice

(2017-01 - 2018-12)

• Managed business office operations, payroll, AP/AR, onboarding, credentialing, and compliance.

Senior Administrator, Infusion Department - St. Luke's Hospital

(2015-01 - 2017-12)

• Coordinated oncology operations, prior authorizations, scheduling, insurance verification, and EMR workflows.

Administrator / Scheduling Coordinator - Texas Oncology / Rocky Mountain Cancer Centers

(2011-01 - 2015-12)

• Supported multi-site oncology operations, patient access, scheduling, insurance authorizations, and workflow improvements.

Practice Manager / Maternal Health Coordinator - St. Joseph Hospital OB/GYN

(2009-01 - 2011-12)

• Managed clinic operations, multidisciplinary teams, maternal health initiatives, compliance, and quality improvement.

Bachelor of Arts - Pastoral Psychology

Master's

Diploma - Medical Assistant

Coursework - Business Administration