Jacqueline Pufahl

Accounting and Finance Manager with extensive experience overseeing accounting operations, full-cycle Accounts Payable and Accounts Receivable, billing, cash management, reconciliations, collections, and month-end/year-end close. Proven record of leading finance teams, strengthening internal controls, improving accounting processes, and managing day-to-day financial operations. Experienced in partnering with external CPA firms on financial reporting, budgeting, forecasting, compliance, cash flow, and year-end activities.

Known for accuracy, sound financial judgment, process improvement, and effective team leadership.

Accounting/Financial Manager - RMI Direct Marketing - Danbury, CT

(1999-01)

A provider of customer contact information to support business marketing initiatives

• Lead day-to-day accounting and financial operations, including full-cycle AP/AR, billing, cash management, account reconciliations, and month-end/year-end close.
• Lead and develop a finance team, establishing priorities, improving productivity, and maintaining accuracy, accountability, and process compliance.
• Oversee the complete Accounts Payable cycle, including invoice processing, coding, approvals, payment scheduling, vendor management, reconciliations, and discrepancy resolution.
• Manage Accounts Receivable, collections, credit, cash application, aging, and customer exposure, including credit limits and payment terms.
• Partner with external CPA firm on financial reporting, compliance, budgeting, forecasting, cash flow management, reconciliations, and year-end activities.
• Strengthened internal controls and improved accounting workflows, reducing month-end close time by 30%.
• Manage vendor and customer accounts, resolving complex payment and account discrepancies while maintaining accurate financial records.
• Provide management with financial information and cash-flow visibility to support operational and financial decision-making.
• Identify opportunities to improve accounting processes, workflow efficiency, and financial controls.

Senior Account Manager - RMI Direct Marketing - Danbury, CT

(1992-01 - 1999-12)

• Managed client accounts and list-management projects while supervising staff, coordinating workflows, and ensuring quality and timely delivery.
• Increased departmental productivity by 20% through improved task delegation and workflow management.
• Maintained strong client relationships through responsive communication, account management, and effective problem resolution.

Account Manager - RMI Direct Marketing - Danbury, CT

(1990-01 - 1992-12)

• Managed client direct-mail lists, processed orders, coordinated client requests, and maintained accurate account information while providing responsive customer service.