Sales & Operations Representative - Peet's Coffee - Orange, CA
(2022-11 - 2026-03)
- Managed a route of 27 retail accounts, maintaining consistent service and product presence to support overall account performance.
- Built relationships with store managers to support product placement, displays, and brand visibility across accounts.
- Wrote weekly orders based on inventory levels, sales trends, and promotional activity to maintain optimal stock levels and support sell-through.
- Managed inventory across delivery van and storage unit to ensure accurate product availability and prevent stock disruptions.
- Received and broke down product loads, coordinating restocking and product rotation across multiple accounts to maintain efficiency and product flow.
- Acted as the primary point of contact for accounts, resolving issues and maintaining strong working relationships to support long-term account success.
- Served as a go-to resource for coworkers, assisting with technical questions related to internal systems and helping team members adapt to new tools and processes.
Merchandising & Sales Support - Coca-Cola Bottling - Orange, CA
(2020-04 - 2022-11)
- Maintained product displays and ensured brand standards across multiple retail locations to support consistent brand presence.
- Built working relationships with store teams to support product placement and organization.
- Monitored inventory levels and communicated restocking needs to maintain product availability.
- Assisted with in-store promotions and display setup to support sales initiatives.
- Supported high-volume beverage sales through merchandising execution, promotional displays, and maintaining strong in-stock conditions.
Retail Sales Associate - Smart & Final - Huntington Beach, CA
(2018-02 - 2020-03)
- Assisted customers with product selection and provided helpful recommendations to support purchasing decisions.
- Handled transactions accurately in a high-volume environment.
- Maintained a clean, organized store and supported team operations.
- Recognized as Associate of the Year for strong performance and customer service.
Server / Host - Multiple Restaurants - Orange County, CA
(2013 - 2018)
- Provided fast, attentive service in high-volume environments while managing multiple tables.
- Handled high-volume phone systems, took reservations, coordinated seating and waitlists using OpenTable reservation software.
- Managed guest flow, seating arrangements, and wait times to ensure smooth operations and positive guest experiences.
- Built strong rapport with guests, handled requests professionally, and resolved issues quickly to maintain a positive experience.
- Consistently increased check averages through effective upselling and menu recommendations.
