Jacquelyn Worthy

Recently was in a Property Management role for multi-family communities (2 properties). I led a team to provide exceptional care to residents while maintaining our company's values and success. Seeking a position as a Leasing Professional or Assistant Property Manager.

Property Manager/Assistant Property Manager/Leasing Consultant - West Shore LLC - Melbourne, Florida

(2022-03 - 2024-03)

Began as a leasing specialist then after six months was promoted to business manager/assistant manager over 2 properties in the Melbourne area. After six months of training under the property manager, I was promoted to property manager over both properties.

• Managed two properties in Melbourne, overseeing operations and tenant relations.
• Achieved a monthly delinquency rate of less than 3% through effective collection strategies.
• Successfully collected thousands in multi-year old delinquencies, significantly improving property revenue.
• Developed strong budgeting skills, enhancing overall financial performance of the properties.

Patient Service Specialist/Office Manager - Health First - Melbourne, Florida

(2021-04 - 2022-03)

• Managed daily operations for a high-volume outpatient practice with 10-12 healthcare providers.
• Enhanced patient experience by implementing streamlined appointment scheduling and follow-up processes.
• Traveled to other offices to assist and organize office strategies when needed

Medical Aesthetician - A New Image Salon, Spa & Tan - Rockledge, Florida

(2011-09 - 2013-02)

• Delivered comprehensive aesthetic care as a Licensed Medical Aesthetician, enhancing patient satisfaction.
• Executed advanced treatments including chemical peels, microdermabrasion, and specialized skincare plans.
• Developed targeted treatment plans that improved skin health for over 100 clients, resulting in a 30% increase in repeat visits.
• Maintained ongoing education of treatments and products on personal time.

Practice Manager - Unique Healthcare of Orlando - Orlando, Florida

(2007-01 - 2011-07)

• Managed operations at UNIQUE HEALTHCARE, enhancing patient care and financial outcomes.
• Developed strategies that increased revenue and patient growth by over 50% each year.
• Ensured compliance with legal standards and optimized payment collection processes.
• Completed all office duties, including ordering supplies, checking patients in/out, payment collection, patient rooming and nurse care, assisting doctor with appointments
• Fostered strong relationships with patients and staff, creating a positive practice environment.

Bachelor of Science - Biomedical Science and Healthcare - University of Central Florida (2017 - 2019)

Associate of Science - Science and Medical - Eastern Florida State College (2014 - 2016)

Certificate - Aesthetician/Esthetician and Skin Care Specialist - Space Coast Health Institute (2011)