Jada Jackson
Guest Experience Team Member
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About
Enthusiastic and dependable retail associate with over 3 years of customer service and sales experience in fast-paced retail environments. Skilled in building strong customer relationships, providing personalized product recommendations, and creating a positive, welcoming shopping experience. Eager to contribute to the team by delivering exceptional service and supporting daily store operations.
Experience
Guest Experience Team Member at Legends Global / AEG (2026-06 – Present)
- Assist stadium guests with questions, directions, and general event information.
- Support a positive guest experience through courteous, professional communication.
- Collaborate with team members to help maintain an organized and welcoming event environment.
Sales Associate at Dick’s Sporting Goods (2024-01 – Present)
- Greet and assist customers, providing product knowledge and recommendations.
- Handle cash register operations, process transactions, and issue returns/exchanges.
- Restock merchandise and maintain store appearance to meet visual merchandising standards.
Sales Associate at Old Navy (2022-09 – 2023-02)
- Delivered attentive customer service, assisting with product selections and sizing.
- Maintained organized and visually appealing displays to enhance the shopping experience.
- Operated POS systems and managed daily cash transactions.
Sales Associate at Journeys (2021-06 – 2022-09)
- Engaged customers to identify their needs and recommend suitable products.
- Handled inventory management, shipment processing, and restocking.
- Maintained a clean, organized sales floor and assisted with store closing procedures.
Education
Undergraduate Student – University of Nevada, Las Vegas (2025-01)
Undergraduate Student – College of Southern Nevada (CSN) (2025-08)
– Adult Education (2024)


