Jada Keller

Compliance and administrative professional with experience supporting HUD-regulated affordable housing, workforce development, healthcare, residential services, and small business operations. Skilled in regulatory compliance, records management, eligibility reviews, audit preparation, reporting, policy enforcement, project coordination, and confidential records management.

Assistant Property Manager at HUD Affordable Housing (2025-01 – Present)

• Manage compliance for a 120-unit HUD/LIHTC community; review eligibility documentation; maintain confidential files; prepare audit documentation; monitor recertifications and inspections; draft compliance notices; investigate discrepancies; coordinate with agencies and vendors; utilize Yardi Voyager for reporting and documentation.

Owner & Operations Manager at Jadakells LLC (Present)

• Own and operate a small business specializing in apparel, handbags, footwear, beauty products, handcrafted resin items, crochet apparel, and custom event décor. Manage budgeting, inventory, purchasing, pricing, vendor relationships, customer service, marketing, financial records, and multiple client projects. Design customized products and event décor while ensuring projects are completed on time and within budget.

Administrative Assistant at HUD Affordable Housing (2024-01 – 2025-01)

• Maintained resident files, verified documentation, supported recertifications, prepared inspection files, tracked compliance deadlines, coordinated appointments, and assisted with regulatory reporting.

Career Development Administrator at PA CareerLink (2022-01 – 2023-01)

• Assisted clients with resume development, employment readiness, password resets, and online workforce systems. Maintained confidential records, prepared reports, scheduled appointments, and coordinated services with employers and community partners.

Administrative Support Coordinator at Crossroads Group Home (2018-01 – 2020-01)

• Prepared daily, weekly, monthly, incident, and court reports; coordinated medical, dental, therapy, and court appointments; transported residents; communicated with caseworkers and providers; maintained confidential files; managed schedules and documentation supporting regulatory compliance.

Clinical Manager at George Junior Republic (2015-01 – 2017-01)

• Maintained confidential case records, treatment documentation, incident reports, staff records, and compliance documentation while coordinating with families, schools, and service providers.

Hospitality Experience Manager at DoubleTree Suites by Hilton (2012-01 – 2015-01)

• Supervised daily operations, employee scheduling, customer service, training, reporting, and operational documentation.

Information Technology Security Administrator in Information Technology – MyComputerCareer (2024-01)