Jada Smith

Detail-oriented and highly organized healthcare professional with experience in pharmacy operations, administrative coordination, customer service, and data management. Proven ability to manage confidential records, support daily operations, coordinate workflow, and communicate effectively across teams. Seeking opportunities in Clinical Research Coordination, or Healthcare Project Coordination where strong leadership, organization, and patient-focused skills can contribute to operational efficiency and quality outcomes.

Pharmacy Clerk - Walmart Vision Center / Walmart Pharmacy - West Monroe, LA

(2021-03)

• Patient & client coordination
• Administrative support in healthcare settings
• Data entry & electronic record management
• Insurance verification & claims support
• Scheduling & workflow coordination
• Communication between patients and healthcare staff
• Problem-solving in fast-paced clinical environments
• HIPAA compliance & confidentiality

Cashier/Customer Service - Brookshire Grocery Company - Monroe, LA

(2018-03 - 2021-01)

• Financial record keeping & reconciliation
• Administrative and clerical coordination
• Data entry and system accuracy
• Customer issue resolution and communication
• Multi-department coordination (front-end & office operations)
• Time management in fast-paced retail environment
• Policy compliance and auditing support

Master's degree - Public Administration - Grambling State University (2026)

Bachelor of Science - Biology - Grambling State University (2019-08 - 2024-12)

High school or equivalent - Wossman High School (2019-08)