Jade Nichols

Property management professional with 6+ years of progressive experience across affordable, mixed-income, multifamily and manufactured-housing communities. Strong background in onsite operations, resident relations, leasing, collections, compliance, inspections, vendor management and team coordination.

Community Manager - Lillian Place Apartments / Interfaith Housing Assistance Corp. - San Diego, CA

(2025-06)

• Manage day-to-day operations for a 74-unit mixed-income community, including leasing, resident relations, rent collection, notices, inspections, maintenance coordination and vendor oversight.
• Administer LIHTC recertifications and compliance documentation while maintaining organized resident files and supporting audit readiness.
• Supervise two onsite employees and coordinate priorities across maintenance, vendors, residents and leadership.
• Prepare operational reports, track delinquencies and follow through on resident concerns, policy enforcement and property needs.

Resident Administrator - BRIDGE Housing Corporation - East Palo Alto, CA

(2024-10 - 2025-05)

• Supported affordable-housing site operations, resident services, leasing administration, compliance documentation and day-to-day resident communication.
• Maintained accurate files, processed documentation and coordinated with residents and internal teams to resolve occupancy and property-related matters.

Mobile Home Park Manager - Hayward Mobile Country Club

(2022-09 - 2024-08)

• Managed a 230+ space, 55+ community with responsibility for resident relations, collections, notices, vendor coordination, inspections and property operations.
• Maintained approximately 98% on-time rent collection through consistent follow-up, documentation and resident communication.

Apartment Manager - MV Properties

(2021-07 - 2022-07)

• Managed a 33-unit apartment community at approximately 95% occupancy, supporting leasing, rent collection, resident relations, maintenance coordination and property inspections.

Leasing Consultant / Assistant Property Manager - J. Williams Staffing

(2020-07 - 2021-06)

• Supported leasing and property-management teams with prospect follow-up, tours, applications, resident service, administrative tasks and daily office operations.

Undergraduate coursework - Communication - Concordia University (2013 - 2017)