Team Member at Chick-fil-A (2022-05 – Present)
- Customer Service: Greet and assist customers in a friendly and professional manner, ensuring a positive dining experience.
- Order Management: Take customer orders, input them accurately into the system, and ensure timely and accurate order fulfillment.
- Food Preparation: Assist in food preparation, including assembling meals and ensuring food safety and quality standards are maintained.
- Team Collaboration: Work closely with other team members to ensure smooth operation during busy hours and maintain an efficient workflow.
- Drive-Thru Operations: Operate drive-thru, taking and processing orders, ensuring accuracy, and delivering orders quickly.
- Cleaning and Organization: Maintain a clean and organized work environment, including cleaning dining areas, kitchen spaces, and restocking supplies as needed.
- Upselling and Promotions: Promote menu items, special deals, and new products to enhance customer satisfaction and increase sales.
- Problem Solving: Address customer concerns, complaints, and inquiries with a solution-oriented approach, ensuring customer satisfaction.
- Cash Handling: Handle cash and process credit/debit transactions accurately while ensuring the security of monetary exchanges.
Volunteer Child Care Assistant at Preschool
Summer Volunteer Experience
- Assisted teachers with supervising and engaging young children in daily activities.
- Helped create a safe, positive, and welcoming environment for children.
- Supported children during educational activities, arts and crafts, and recreational play.
- Demonstrated patience, responsibility, and strong communication skills when interacting with children.
- Assisted with classroom organization and activity preparation.