Jadie Nalangan

Detail-oriented and reliable professional with experience in high-volume operations, order processing, and data accuracy. Proven ability to handle time-sensitive workflows, verify information, and support team operations in fast-paced environments. Strong work ethic with a focus on efficiency, accuracy, and meeting daily targets.

Customer Experience Agent - Natera

(2025-04)

• Process and manage high-volume orders, ensuring accuracy and timely completion
• Verify and update order information to prevent delays or errors
• Handle time-sensitive workflows while meeting daily productivity expectations
• Coordinate with internal teams to resolve order issues and maintain workflow efficiency

Clinical Data Curator - Ambry Genetics

(2024-08 - 2024-11)

• Reviewed and processed incoming orders with high attention to detail
• Verified information accuracy before system entry, reducing errors

Clinical Data QA Specialist - Invitae

(2021-01 - 2024-04)

• Performed quality checks on high-volume data to ensure accuracy and compliance
• Identified and corrected discrepancies to prevent downstream issues
• Maintained consistency in fast-paced, production-style environment

Order Intake Representative - Exact Sciences

(2019-06 - 2019-12)

• Verified incoming orders and tracked processing timelines
• Supported daily operational workflow through accurate order handling

Retail & Customer-Facing Roles - Whole Foods, Bank of the West, Starbucks

• Worked in fast-paced environments requiring speed, accuracy, and teamwork
• Handled transactions, organization, and customer interactions under pressure

A.A. - Evergreen Valley College