Jaede Dowell

I am motivation-driven, enthusiastic, creative minded, empathic, and have a sense of hospitality for others needs and wants. I'm also a reliable, determined team worker that can adapt to new environments and strategies. Willing to learn new things and adhere to changes to be made in the workplace, including challenging tasks, and helping train others when needed.

Sandwich Artist at Subway (2024-07 – 2024-10)

• Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
• Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
• Operated cash register to accept cash or credit card payment and issue receipt for transaction.
• Trained sandwich artists to apply attention to detail and commitment to quality.
• Kept customer and food preparation areas clean and well-organized.
• Prepared sandwiches and salads using quality ingredients and tailored to customer requests.
• Greeted customers and provided product knowledge.
• Checked expiration dates on products to ensure freshness of items served to customers.
• Talked pleasantly with customers while taking orders and promoted positive image for business.
• Maintained cleanliness of work area throughout shift.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Followed established procedures for handling money transactions accurately.
• Answered guest questions, delivering most accurate and updated information available.
• Assisted in the training of new staff members on proper sandwich-making techniques.
• Delivered superior customer service focused on quality and meeting customer needs.
• Warmly greeted visitors to promote great customer service and positive ordering experience.
• Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Organized food preparation stations and regularly replenished supplies.
• Communicated with customer to provide menu offering details and assist with decision-making.
• Stored food properly to prevent spoilage, cross-contamination and illnesses.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
• Assembled and served meals according to specific guest requirements.
• Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
• Completed opening, closing and shift change tasks by following company guidelines.
• Directed patrons to restrooms and other amenities within facility.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.