Jagan Rengarajan

Siebel Administrator

Talent

Rochester, City of Rochester, MonroeMember since September 6, 2023

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About

Result-oriented, customer-centric professional seeking to leverage experience to help organizations exploit the benefits of Siebel and CRM, having around 12+ years of Extensive Technical experience as a Siebel Administrator in the Areas of Siebel Using Siebel (Siebel Server Admin, Tools, EIM, Assignment Manager, Workflow Manager). Expertise in OBIEE/OBIA application environment set up and migration.

Experience

PROFESSIONAL EXPERIENCE

Navisite. Oct 2016 – Till date

Role: Senior Siebel/OBIEE/Middleware Administrator. Client – Dassault Systemes, USA

Responsibilities

To support development, qual, testing and production environments
To troubleshoot technical issues arising in the Siebel application.
To coordinate technical changes with infrastructure and networking teams, as well as other internal and integration teams involved with the Siebel application.
To deploy and migrate code to User acceptance test (UAT) and to Production environment.
To take care of Filesystem archival.
To set up log archival system for all the application integrated with Siebel.
Upgraded Siebel application from IP 15 to IP18.10
Upgraded Siebel application from IP 18.10 to IP 20.5
Upgraded Siebel application from IP 20.5 to IP 21.1
To set up SQL Server Database environment
To recommend infrastructure and architectural changes to the environment on need basis to improve performance.
To apply operating system patches, Siebel application patches to the application and database environment across all the servers in production environment.
To set up a monitoring system and health check process for all the production servers.
Proactively monitor all the key areas of the application to avoid any outages.
Repository migration between Test and Production environments.
Deployment of srf in both User acceptance test (UAT) environments and in Production environment for all the 15 languages involved with the Siebel application.
Deployment of RPD and Catalogs, Informatica and DAC imports, to non-production and production environments.
Upgrade of OBIEE 11g to OBIEE 12c
Lift and Shift of OBIEE application to AWS/AZURE cloud.
Apply month/quarterly security and application related patches released by Oracle.