Jahnavi Vankayalapati

SAP Technical-Functional Consultant with 3+ years supporting enterprise billing and utility systems with hands-on exposure to SAP IS-U. Regularly partners directly with SAP ABAP developers — reviewing code, tracing billing defects into custom programs, and translating business requirements into functional and technical specifications. Strong background in requirements gathering, UAT coordination, and billing/invoicing process support, with direct relevance to utility billing environments.

Software Engineer – ERP Functional Support - Waste Management (SBS Corp)

(2023-12)

Support billing operations aligned with SAP IS-U concepts (CR&B, Device/Meter Data) for a municipal utility client managing 50,000+ service accounts, coordinating with ABAP developers to troubleshoot billing and invoicing defects.

• Review ABAP code and debugging output alongside developers to trace billing calculation issues to their configuration or code-level root cause, speeding up resolution.
• Gather and document business requirements from Billing, AP, and Finance stakeholders — produce functional specs handed to the ABAP dev team, reducing requirement rework by ~30% across 3 major releases.
• Design REST API integrations between backend billing systems and customer portals; automate meter data validation via Python, eliminating ~12–15 hrs/week of manual reconciliation.
• Coordinate UAT across 3 ERP module releases (200+ test cases), including validation of ABAP-driven billing runs, ensuring zero critical post-deployment issues.
• Build monitoring dashboards in CloudWatch, Grafana, and Splunk; support finance reporting across Cost Center and Internal Orders during close cycles.

Associate Software Engineer – ERP Support & Integration - Mondelez (Accenture)

(2023-01 - 2023-08)

• Partnered directly with SAP ABAP developers on ERP implementations across billing, customer service, and AP modules — reviewed ABAP code to translate business requirements into functional and technical specs adopted as delivery baselines.
• Supported debugging and defect triage on ABAP-driven billing and invoicing programs, working alongside the technical team across DEV, QAT, and PROD to validate fixes ahead of release.
• Built and tested REST API integrations connecting customer portals to ERP billing backends; coordinated testing with Agile teams of 8–12 members.

M.S. - Computer Science - Middle Tennessee State University

B.Tech - Computer Science & Engineering - JNTU Kakinada