Jailah Pottinger

Dynamic cashier with proven expertise previously at a Piggly Wiggly Grocery Store, enhancing customer satisfaction through exceptional service and efficient cash handling. Recognized for mentoring new employees and fostering team collaboration, resulting in improved operational performance. Committed to reliability and integrity, consistently resolving customer inquiries and complaints to build loyalty.

Cashier at Piggly Wiggly Grocery Store (2026-02 – 2026-05)

• Processed customer transactions accurately and efficiently at checkout.
• Assisted customers with inquiries regarding products and store policies.
• Maintained cleanliness and organization of checkout area to enhance customer experience.
• Collaborated with team members to ensure smooth operation during peak hours.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Answered questions about store policies and addressed customer concerns.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

GED – Alexander Hamilton High School