Jaime Alexander

Customer service and administrative professional with 20+ years of experience supporting the public through education, retail, and office environments. Recognized for building trusted relationships, resolving complex customer concerns, maintaining accurate records, processing payments, and delivering dependable service. Experienced collaborating with diverse communities and communicating effectively in both English and conversational Spanish.

Sales Manager - Knight's Mattress & Furniture

(2025-01)

• Provide exceptional customer service, process transactions, resolve customer concerns, maintain records, coordinate showroom operations, and support store marketing

Thrive Assistant II - Ramona Unified School District

(2021-01 - 2025-12)

• Supported Extended Learning Programs by maintaining attendance and documentation
• Communicated with parents and staff
• Supervised students
• Assisted program operations
• Fostered a safe, structured learning environment

Childcare & Personal Assistant - Self-Employed

(2001-01 - 2021-12)

• Managed schedules, transportation, purchasing, bill payment assistance, organization, childcare, confidential client information, and long-term professional relationships

Fine Jewelry Associate - Robinson's-May/Macy's

• Cashiering, customer accounts, inventory, merchandising, office support, credit applications, and problem resolution

Parts & Service Cashier - Salas Chevrolet

• Cashiering, customer accounts, inventory, merchandising, office support, credit applications, and problem resolution

Customer Service Associate - Lowe's

• Cashiering, customer accounts, inventory, merchandising, office support, credit applications, and problem resolution

Customer Service Associate - Kahoots

• Cashiering, customer accounts, inventory, merchandising, office support, credit applications, and problem resolution

High School Diploma - Poway High School

General Education and Interior Design - San Diego Mesa College