Fractional COO / Growth & GTM Strategy - Polymath Scale
(2025-11)
- Lead strategic organizational restructuring and established robust communication frameworks to decentralize operations, reduce founder dependency, and improve cross-functional alignment.
COO / Head of Operations - STEAM Academy - Remote
(2023-10 - 2025-04)
- Directed cross-functional international team of 50+ FTEs and contractors across Operations, Sales, and Marketing; managed performance evaluations, mentorship, and leadership development initiatives.
- Spearheaded 3X operational growth in Ireland and engineered successful market expansion into the United States, managing resource allocation and operational planning across two new geographies.
- Managed strategic partnerships and co-led investor pitches, securing multi-million dollar seed funding from top-tier VCs (MHS Capital and SparkMind); influenced business development and organizational growth strategy.
Director, Strategy & Business Operations - Instacart - Los Angeles, CA
(2021-07 - 2023-10)
- Built and led high-performing team of 9 strategy professionals; owned strategic planning, annual goaling, OKR tracking, and cross-functional collaboration with Finance, Marketing, Analytics, and Product to drive executive decision-making.
- Identified and executed product and business initiatives that unlocked incremental platform GTV, increased Monthly Active Users (MAUs), expanded Instacart+ subscriber base, and drove organizational growth targets.
Head of Performance Marketing (Interim) - Uber - Los Angeles, CA
(2021-01 - 2021-07)
Note: Postmates was acquired by Uber in January 2021
- Oversaw regional performance marketing budget strategy (UAC, search, creative optimization, CRO, paid social) for Mobility and Delivery across US, Canada, and LATAM; managed distributed regional teams and optimized marketing impact on core business growth.
Senior Director, Growth Strategy - Postmates - Los Angeles, California
(2019-01 - 2021-01)
- Owned growth strategy and P&L for New Verticals (Drinks, Convenience) and Pick Up product line, driving double/triple-digit MoM growth and subscription acceleration through process optimization and resource reallocation.
- Led multidisciplinary team of growth marketers, data analysts, product managers, and account managers; managed team performance, cross-functional alignment, and execution of growth initiatives.
- Spearheaded commercial negotiations with top-tier Quick Service Restaurants (QSRs), partnering with Finance to model unit economics, preserve margin health, and optimize operational cost structure.
Director of Expansion - Postmates - San Francisco, CA
(2017-06 - 2019-01)
- Spearheaded domestic and international launch playbook, scaling Postmates from 27% to 80% of US households across 1,000+ cities and into Mexico; contributed over 10% of total platform GMV through operational scaling and market expansion strategy.
Head of Business Development - Bento for Business - San Francisco, CA
(2015-04 - 2016-05)
Formulated corporate partnership roadmap and structured commercial agreements that optimized lead generation, driving 70% MoM customer growth.
- Formulated corporate partnership roadmap and structured commercial agreements optimizing lead generation and business development; drove 70% MoM customer growth through strategic market expansion.
Founder & CEO, Lamudi / Jumia House - Jumia Group - West & Central Africa
(2013-07 - 2015-03)
- Built and scaled Jumia House (real estate vertical of Jumia, Africa's first tech unicorn, NYSE: JMIA) from inception; recruited, trained, and managed 120+ FTEs and contractors across 13 cities and 7 countries, establishing leadership development and organizational culture.
